Ben & Diane Ponton – BELCONNEN TOWN CENTRE

Dear Sam, now that the ‘dust has settled’ and we have moved into our new place we thought we should take the time to write and thank you for your exceptional service during our recent purchase.  Over the past twelve months we have had dealings with many real estate agents and, as you know, we have had a long and tedious search to find the right place and some rather disappointing experiences along the way.

Then, quite by chance, we met you and our purchasing experience in Canberra took a turn for the better. We were pleasantly surprised by your positive and proactive approach. No more searching sales listings every day and attending endless open houses.  We were very impressed with the way that you spent time understanding our requirements and then set about finding the right property for us…. and you did, in a matter of weeks, ending a 12 month long search!

Because you took the time to understand exactly what we were looking for we have settled in very quickly into our new home – we love it and it ‘ticks all the boxes’. When you negotiated with us, like many buyers we didn’t want to pay the full asking price, but your ability to negotiate is outstanding! This is something we hold in high regard when it comes time for us to sell in the  future.

We have been most impressed with your professionalism and follow up contact throughout the purchase and even after we had moved in.  You are a real asset to   Independent Property Group and we would have no hesitation in recommending your services to others – in fact we have already done so.